Company Name

N1 Concepts is dedicated to be a multifaceted automotive enterprise catering to the motor enthusiasts market by providing exceptional customer service, superior automotive expertise, and value-added products.

 

N1 Concepts Incoporated was established in January 2003 by Norman Tong. Norman is highly regarded as a "motorficiondo" in the industry due to his racing career. He is a member of Dimensional 1 Racing, a premier Northern California and Accomplished Drag Racing team, which has prided itself with their professionalism and contributions to the community. Dimensional 1 also has the support of quality sponsors in the automotive industry such as Pioneer, Apexi, H.A.P, etc.

 

With his valuable knowledge learned from the exhilarating experience of racing, Norman has brought you N1 Concepts. N1 Concepts shows double digit growth in their market segment and has grossed over $500,000 in sales and by finalizing a full marketing plan for the fiscal 2007 year; we will see substantial growth in the company's future. N1 Concept's scope of market extends beyond just to the racing crews of North America, but to car enthusiasts all over the world. From providing rare high quality products from dress up parts to supporting race crews all over North America, N1 Concepts is a driving force in the aftermarket auto parts industry.

If you have any questions or comments, please do not hesitate to contact us.

N1 Concepts, Inc.
131 South Maple Avenue #7 South San Francisco, CA
94080 USA

Office: 1.650.952.8288
Email: http://comments@n1concepts.com

 

Return for exchange or refund will be allowed only within 14 calendar days from the date of receipt of merchandise with no exception. All authorized return merchandise must be unused and in its original factory packaging. There is no return or exchange on merchandise that shows signs of installation, mounted, scratched or defaced. RETURN AUTHORIZATION NUMBER must be obtained before any returns can be made. We will not accept any returns without this number. Please write the R.A. Number clearly on the shipping label. All returns must be received by N1 Concepts, Inc within 10 calendar days after the RETURN AUTHORIZATION NUMBER has been issued. The RETURN AUTHORIZATION NUMBER does not imply a replacement or refund, but only that we will inspect the merchandise based on your claim. Returns must be sent freight prepaid and insured by you. Original shipping and handling charges are not refundable. A photo copy of your invoice showing the invoice number must accompany your return along with a written explanation and a contact phone number where we may be able to reach you. It is the responsibility of the customer/installer to verify the correct size and application of the parts before installation. A 20% restocking fee will be assessed on all authorized returns. No cancellations, refunds, or exchanges on special order items or custom order items will be allowed.

It is also the customer's responsibility to repack the item(s) that are being returned and make sure that it is properly and securely packed with sufficient packaging material to prevent the item from being damaged. We cannot give credit or refund on a returned package that got damaged due to insufficient packing. All hardware & accessories included in the original package needs to be returned or the customer will be charged. All returned items needs to be insured (in case of lost or damaged) and we recommend the customer to get a tracking number to track the shipment.

 

Special Orders Policy